Jump Rope Fire Account and data deletion
In the current version (no account)
The app has no sign-up yet, so there is no account to delete and none of your data is on our servers. What exists stays on your phone only:
- Preferences and records: on Android, open Settings > Apps > Jump Rope Fire > Storage > Clear data, or uninstall the app.
- Recorded and exported videos: they are in your gallery, in the Movies/JumpFire folder. Delete them from the gallery. Uninstalling the app does not delete the videos.
Once accounts exist
When accounts launch, you will be able to request deletion inside the app or by email. When you do, we erase the account and the data tied to it:
- profile (email and display name);
- workout history and records;
- your place in rankings and challenges, which will show "removed user".
Data that the law requires us to keep (for example, purchase records) is kept only for the legal period.
How to ask
Send an email to contato@jumpropefire.com with the subject "Data deletion – Jump Rope Fire", stating the email used on the account. We reply within 15 days and confirm when the deletion is complete.
The same email handles the other rights under the LGPD (access, correction, portability). See the privacy policy.